faqs showcase

Frequently Asked Questions

Where did the name Casas Ink come from?
Casas is the last name of the owner, Aaron, who is a surreal artist, graphic designer, and tattoo artist, and ink is his art. So the name Casas Ink is surreal and tattoo inspired original artwork, created by Aaron Casas.

Do you have a tattoo shop?
No, Casas Ink currently does not have a tattoo shop. The artist and owner, Aaron Casas, does tattoo at Iron Eagle Tattoos in San Antonio, Texas. To make an appointment, call the shop at 210-314-4092 or stop by 6806 West Military Drive, San Antonio, Texas 78227.

What stores can I buy your t-shirts and tanks at?
We are currently sold in local San Antonio stores Alta Vista Skate Shop, Flip Side Record Parlor, and Iron Eagle Tattoos.

What forms of payment do you accept?
For your security, we use PayPal. You can use any form of credit card through PayPal.

Do I need a PayPal account to checkout using PayPal?
No. You can checkout as a guest using your credit card and are not required to have an account or sign up for one.

Will I be charged sales tax on my purchase?
Only orders shipped to a Texas address will be charged Texas sales tax. Orders shipped to all other states and countries will not be charged sales tax.

How much is shipping?
Shipping fees are determined during checkout when you select your shipping preference. All domestic orders are shipped via the United States Postal Service and international orders are shipped via FedEx. For domestic orders, selecting Priority Mail will incur a smaller charge than Express Mail. For international orders, selecting International Economy will incur a smaller charge than International Priority. Customs charges and other fees may apply to all international orders.

How long will it take to receive my order?
Orders will ship within 1-2 business days. During checkout, you will select the shipping method you prefer. For domestic orders, selecting USPS Express Mail will provide overnight to two-day delivery and selecting USPS Priority Mail will provide two to three-day delivery in most areas.

Do you ship internationally?
Yes. International orders are shipped via FedEx, with the option of International Economy or International Priority. Higher shipping rates, custom charges, and other fees may apply.

What is your return and exchange policy for apparel?
We will accept returns or exchanges within 30 days of receipt of your order for any unworn, unwashed, undamaged t-shirt or tank top. For a return, you will receive a full refund, excluding shipping costs, in the form in which payment was made for the order. For exchanges, you will be sent the new size requested and charged shipping for the new order. Please contact us using the contact tab or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with a detailed description and return the t-shirt or tank top to:

logo

Casas Ink
8111 Mainland Drive Suite 104-465
San Antonio, TX 78240-3748

You are responsible for all shipping costs, unless the problem with the order was due to an error from Casas Ink, such as the wrong size or style was sent. If such an error has occurred, please contact us using the contact tab or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with a detailed description of the issue.

What is your return and exchange policy for prints?
All sales are final on print orders. If the wrong print was sent, or the print arrived damaged, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with a detailed description of the issue and we will work to resolve the issue.

How do I know what size to order?
Refer to the size chart and follow the measuring instructions to determine your size. Select a t-shirt size close to your measurements, allowing the t-shirt to fit your preference of being slim fitting or a looser fit.

What type of t-shirt is the artwork printed on?
T-shirt material is noted on each items page under the T-shirt Specs. Some t-shirts are 100% combed ring-spun cotton, which is soft and lightweight. These have a slim fit and are tagless for more comfort. Other t-shirts are 50% cotton / 50% polyester, which is also soft and lightweight. The 50/50 blend has a looser fit and is tagless for comfort. T-shirts are unisex, with sizes ranging from x-small to xx-large.

What type of tank top is the artwork printed on?
Men's tank tops are 100% combed ring-spun cotton and are available in small to x-large. Women's tank tops are 50% polyester, 25% cotton, and 25% rayon. They are racerback and available in x-small to x-large. 

How is the artwork printed on the t-shirts and tank tops?
All artwork is silk screen printed on the t-shirts and tank tops in Texas.

How do I find out about new designs and promotions from Casas Ink?
You can like us on Facebook at www.facebook.com/CasasInk and follow us on Twitter and Instagram at @casas_ink to learn about fresh ink first, enter to win free ink, and meet other fans.

I'm interested in commission artwork. Is this available from the artist?
Yes, Aaron Casas does design commission artwork, logos, flyers, etc. You can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with a detailed description of  the request, and Aaron will review and contact you for further details.

I'm a retailer interested in carrying Casas Ink in my stores. Who do I contact?
We are always looking for new partners and stores that serve our market. You can email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

I have more questions. Who can I contact?
We would love to hear from you! You can email us at This email address is being protected from spambots. You need JavaScript enabled to view it..